Systems Administration

The IT demands on small and medium sized businesses (SMB’s) are continually evolving. In such a competitive marketplace it is vital that your IT department can capitalize on the most comprehensive solutions that are currently available. Unfortunately, the resources of many businesses are severely limited by the cost of hiring a senior systems administrator who is capable of optimizing the performance of their IT department. Win2ix Systems attempts to solve this problem by offering remote IT service and support through the fractional outsourcing of systems administration. This means that your systems are supported and backed up by an entire team, to ensure that, no matter what, your systems are being looked after. This means that Win2ix Systems can provide your IT department with an opportunity to compliment its resources with the enhanced knowledge-base of senior systems administrators at a fraction of the cost of acquiring more IT staff. Win2ix can help your business achieve your goal through our specialization in the deployment of Open Source solutions, which have proven to be one of the most effective, efficient, and affordable means of both managing and accelerating the growth of IT resources.

Production support

Our Production Support provides peace of mind insurance making sure that your critical business applications running in the cloud are supported 24/7, 365 days. These services include break fix effort defined within Service Level Agreement (SLA). We care about our clients and know the importance of an outage and its possible impact on lost revenue. We mitigate this impact by our Production Support services.

Colocation support

We can provide support for equipment housed Ottawa datacentres, such as Granite Networks and BlackIron Data (Primus).

DevOps

DevOps/Development Operations is a methodology which stresses a close working relationship between IT departments and Development teams. The involved teams communicate, collaborate extensively and work together towards their goals. The goal of DevOps is ultimately to rapidly release software and services for an organization. In order to foster an active and healthy devops environment, Win2ix takes the following steps:

• Foster healthy relationships between IT/Dev teams via regular meeting updates
• Automation of key deployment infrastructure through various mechanisms such as configuration management, snapshots, task automation, OS imaging etc
• Utilize various techniques such as AWS Cloud formation, virtualization, Custom AMI’s etc for rapid testing/QA